Investor protection
How European rules protect you as an investor, and how we apply them.
The EU’s Markets in Financial Instruments Directive (MiFID II) and Regulation (MiFIR) set the rules for how investment firms deal with their customers. They have applied since January 2018.
What the rules require
- Client categorisation: every customer is classified, usually as a retail client with the highest protection.
- Appropriateness: before you trade complex products, we check your knowledge and experience.
- Best execution: orders must be executed on the best terms reasonably available.
- Cost transparency: all costs are shown before and after a trade, and once a year in total.
- Conflicts of interest: they must be identified, managed and disclosed.
Our policies
Links to your order execution policy, conflicts of interest policy and costs information.